Drive motor on Mastercraft MIG welder stopped working.

Take note of the people on the floor there....at par with Walmart. Now remember give them a couple years and they will be promoted to mgmt.
I was in one at home(store, not employee!) and noticed one of their dipshits walking around with fn handcuffs?? Wtf???
I wont shop there if I gotta rely on them for customer service.
thats exactly the issue im having. Getting a huge run around CT and Mastercraft. They have lost my business for sure.