Another USPS rant

Just my 2 cents...

If the item has any kind of weight to it, NEVER use newspaper as fill material. It smashes even more than you can physically do with your hands, then allowing the items to slam around inside the box. BTDT, learned my lesson. I use old boxes as fill in for large areas., Works well. Tape things together as well so you don't have multiple items loose and moving within the box.

USPS has paid on damaged items for me. They WILL NOT refund shipping cost as FE does.
Yep and that's probably what happened. The box looked like it was drug from Iowa to Texas though.