Any one else having issues with retrosound radios in their mopar?

Retrosound has horrible customer service. You can read about my nightmares with them on another post but now, after a couple years I've forgotten most of it. One thing I cannot get over is the incredibly complicated programming you have to do every time you lose power to the unit. This thing has ten thousand features, like a display that can glow in any color of the rainbow and a clock that takes a NASA engineer to set. Oh, how I wish I'd have just sent my stock radio to one of the guys who puts bluetooth into it. If you haven't bought a Retrosound yet, don't!