I Also Own a Mustang and on A Forum or Two...
I'm not bashing John or BPE, BUT the issue AINT resolved. Does the guy have his new/replacement engine?? But I'm confident it will.
That AINT surface rust from 1 morning dew...and it ain't wiping off. Sure looks like pits to me.
ZERO issues here with a thread being started.
Morning! You're correct that the issue is being resolved, as it always is, and would have been regardless of the public eye. For anyone not reading the whooping we're taking over on the ford forum, I reply in depth that this is again a PACKAGING issue. The engine is NOT packaged like this. Its a sporadic problem where moisture got trapped in the shipping bag. Also not overnight. few days on the shelf after sealed, and 7 days in transit. We've had production meetings, and are adding more moisture absorbing material to the crates, and increasing rust treatment to the engines.
Will the OP be made whole? Yes
Are we changing our process's to prevent in the future? Yes
Would it have been resolved REGARDLESS w/o the posting on multiple forums? OF COURSE. we were involved from the start, and never once tried to say it was correct, or acceptable.
I don't personally start threads such as this, knowing how the internet works, unless I'm seriously wronged, and given poor, or no resolution. But each man is entitled to their views and opinions.
Those that know me are well aware I'll put my name and reputation on this company any time, any day. Mistakes can happen, its how we resolve them that separates us from others.
