Auto Zone Ordeal

I've been in parts. 1's on computer can be zero's, but to happen 2 or 3 times...
I used to go round and round with MAC customer service. "Could I have that visualized please" and they would get someone on the phone and check it out in the warehouse. It happened quite a few times getting the same "wrong" tool numerous times. They would go to the warehouse and find 9/16 sockets in the 1/2" bin. :BangHead::BangHead:
I had Summit visualize rally wheels before sending them out after receiving paint defective ones 3 times in a row. Their return freight which was good. "Could you have someone at the warehouse take them out of the box and look them over? If they are defective don't bother sending them to me. " That worked!