Auto Zone Ordeal

was at Autozone earlier this week to get an item that I needed that day. While I was there I also looked for some R134a to finish up an AC project the coming weekend. AZ had the item that I needed but I did not see any R134a on the shelf. I asked one of the store employees and they responded ' that item is seasonal, it was all removed and sent back to the ware house". Figured that make sense.
Yesterday I called the same AZ and happened to get the store manager on the phone, when I asked if he would bring in a few cans of R134a from the warehouse he replied, 'don't need to I have plenty here'. I told him the story of none on the shelf and all the R134a going back to the ware house,, he said said the R134a did not go to the warehouse-warehouse, it went to the back room at this store. When I asked him why one of the store employees told me that, he said 'you just got the wrong guy'.
And that is the truth. A counter worked at a parts store is an entry level job, maybe one step up from being a burger jockey at a fast food joint. I think that is why they always ask, 'what are you working on" so they can look it up in a computer, because for the most part they just don't know.
There are some long term counter workers at the AZ who have been around long enough to know. Its the newer folks that probably cause the issues,, but they have to learn somehow,, we all were green at some point in time.
The manager right there is the problem. Stating "you just got the wrong guy" is a direct reflection of his managerial skills or lack thereof. He hired "the wrong guy" and allowed him to continue to be "the wrong guy".