SMS Auto Fabric

Ok, this isn't a blast thread, but............
I ordered a headliner for my Dart this past March. I was told six to eight weeks, so I set up an appointment to have it installed.
8 months later, nothing, nada. Of course I had to bail on the appointment.
I've been told by a couple friends that they take forever to get product out, but what you get will be spectacular. If that's the case, I don't mind the wait, but I'd really like to get this done soon.
Anyone else deal with SMS and have a similar experience?