Well, 'Ol Del and I do mean "ol" is a Blue Cross "victim"

I was at the check in line to a medical clinic. The person in front of me had Humana, I was still working and had regular BC/BS. That person in front of me was having a problem with their insurance. They had to go wait while the desk attendant made phone calls trying to get the coverage details straightened out. I got checked right in. That attendant indicated to me they did not like Humana, putting it nicely. Could have been a one time thing.