I don't like Humana, either. My wife had it for 2020, and we are getting rid of it. Their network in our area, is too small. It also seems like the left hand, doesn't know what the right hand is doing. I have called to check on how much co pay for a certain procedure, and the answer given is different, then what it actually is. Also trying to find a provider, the refer us to places 60-80 miles away. I have to call around, myself to find someone local. They sent a nurse to us for a evaluation, and the nurse said we needed medication management. the nurse called my wifes primary doctor, and discussed this with him, so the doctor could make the referral. The doctor could not locate a company that accepted Humana, and did this. I called Humana, and they gave me the contact info for two companies. One was about 200 miles away, the other about 30 miles. I gave this info to the primary, and he said the one 30 mile away didn't do med management.
PS: The name of the company is "Humana for Home".
