Getting pissed at rock Auto

volaredon said

Well how hard of a question is "where are the parts that I ordered and paid for from you"?

And why are the parts I also ordered from you A WEEK later already here?
I ordered the 1st batch of parts 1st because I needed them 1st!
Not very hi tech is it?

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that was already answered above. RA doesn’t have the parts, they order from parts warehouses when your order comes in. Just because you ordered one thing before another doesn’t mean a thing if the first parts warehouse doesn’t even have the part and has to message the manufacturer of the pet to check stock and have them sent. You are so far down the chain of command that there is no one to even talk to. I ordered from RA exactly once, I needed a spring for my fathers Subaru. I got a pair of generic springs that wouldn’t work because they were not tapered at one end to fit into the cup. Had to order directly from the dealership because nobody stocks the spring but the dealership. Had to wait for the dealership to send the spring and go through the BS of repacking and getting a return order from RA. The whole thing set the simple job back a week, for a guy that has to go to dialisys every other day, so we had to take him there as well. Sorry, that cost me way more than buying local. Never again.