Fluid dampener pulley alignment question

Having to shim up pulleys because a balancer is not made correctly it totally unacceptable bullshittery. They've made every other make engine balancer correctly EXCEPT Mopar. All the rest are bolt on and go. That's on Fluidampr. It shouldn't be up to the customer to correct their mistake. If they are making the correct balancer now, I would send it back for a replacement. Anything else is unacceptable.