jonn6464
1970 Duster
I'm just venting. But I would like to hear from anyone else who ordered headers...
I took advantage of Autozone's Black Friday deal, and purchased a set of Doug's Headers.
That was on Nov 27. I knew there might be a bit of a wait, but I was prepared to deal with a few weeks.
Friday afternoon, I realized it has been 2 months since I made that order. On the receipt they sent me, it clearly states that my payment "will be charged to your PayPal when the order SHIPS". As you can probably guess, the money was debited from my account the same day that I made the order.
So, 2 months later and I'm out that money and don't have the product I paid for. I call their customer service and am told that they'll look into it. Today, I get an email from Autozone saying that the company cannot provide this part.
Yes, they did issue a refund, which is to be expected. But, why in the world did it take this long to figure this out? I have a sneaky suspicion that the deal I got on the item didn't meet their minimum required margin.
I took advantage of Autozone's Black Friday deal, and purchased a set of Doug's Headers.
That was on Nov 27. I knew there might be a bit of a wait, but I was prepared to deal with a few weeks.
Friday afternoon, I realized it has been 2 months since I made that order. On the receipt they sent me, it clearly states that my payment "will be charged to your PayPal when the order SHIPS". As you can probably guess, the money was debited from my account the same day that I made the order.
So, 2 months later and I'm out that money and don't have the product I paid for. I call their customer service and am told that they'll look into it. Today, I get an email from Autozone saying that the company cannot provide this part.
Yes, they did issue a refund, which is to be expected. But, why in the world did it take this long to figure this out? I have a sneaky suspicion that the deal I got on the item didn't meet their minimum required margin.