I didn't buy there cheap $120 one that was on sale, I splurged on the $400 one. As for the website, I had the same issue around Christmas and how I know that $100 shipping credit has been there that long at least. They changed their servers with a different identity path and my computer wouldn't allow it to load. Had to get my Son to fix, update, my computer remotely to get access to PA and a few other websites. Possible you just need an update.. bet you're using Windows 7, as am I and won't give it up..