Broadband in America from an insider.

We have a Mediacom monopoly. They started with the service and own the infrastructure. The line supplying our house is probably 50 years old and they really don't care about updating or upgrading. They're the only game in town unless you want a dish or phone lines. Both are slow. When we have an issue they send out a tech a few days to a week later and often the issue has fixed it self. (usually rain related) The tech's will tell you up front that the infrastructure is crap and all they are allowed to do is attempt a repair and fill out a report. The City is looking into a fiber utility but it costs a lot ot outfit the whole city. It would be the best thing though.