HELP! Road Runner in prison, or any garage door repair guys out there?

Curious why the 3 shops that came out won't touch the job? Because they can't get the replacement springs?
The excuse was 'residential springs are 2 inch ID and I do not do commercial, or large ID springs" for two guys. The third guy gave me some of the Mafia Story. I got the low down today about the Mafia from a semi retired garage guy.