16:1 manual steering

Today, I just finished installing completely new front suspension/steering :QA1, Proforged, column, etc., and my PST box.

Last thing, the newly rebuilt column from Norm's, set the ride height, torqued everything, etc.

PST box has 1/4 play in it, steering wheel moves a complete 1/4 turn standing still or moving and nothing happens.

Definitely in the box, can turn the steering shaft at the box with the car on the ground.

What worries me is I'm unable to locate this scenario anywhere. Anyone experience this on a new box?

Called PST multiple times, couldn't get someone on the line, sent pm thru fabo.
I get it, businesses are closed on weekends and Fridays are tough, and not sure PST responds here on weekends.

Problem is, I scheduled an alignment for next week, and more importantly I promised the kid a ride tomorrow, dammit.