I had to ship some documents from the U.S. to Hungary and they had to be there on a certain date. We had 14 days to get them there. FedEx was the only one who would touch it. They guaranteed to get it there in 10 days or it was free.
Of course, they didn’t arrive for 20 days, and I got my $245.00 back.
My point is I can’t image what a nightmare it is for you in Europe to trade with us here. It shouldn’t be that hard. And it sucks for you guys especially.