16:1 manual steering

I put the new box in, kept the rubber mesh on it to protect it, went as far as wrapping tape over the mesh, top and bottom, during install.

Last thing to do, put the steering column back in today. Pulled the tape and mesh off and the grove cut into it is all wacked out.

Where the column attaches, top spline has part of one tooth cut away, top blue arrow, and about 3/4 of the next tooth cut away, bottom blue arrow.

Bottom spline has one tooth completely cut away, and half of another, bottom red arrow.

The top red arrow, a full tooth, and the bottom red arrow, half a tooth, are the teeth that are in line with each other.

Also notice how the cut on the bottom goes well past the teeth.

In contrast, the first box I received has one complete tooth removed, top and bottom, perfectly, straight, with a line down the center of both, without cutting farther below, without cutting into adjacent teeth.

I specifically asked when I called, referring to the major play in the first box, how could this happen?
He responded that they need to get the box back and see.
I said, what I mean is how could it go out the door with that much play in it?
The issue isn't the box itself, it's that it was sent out.

So, to they guy who had an issue, me, that was not adjustable according to Dan, who asked how it could go out the door in that condition, PST sends out a jacked up replacement box.
Nicely done.

Faced with another r&r, return, and rolling the dice again, we brainstormed. Tried different files, none worked, must be hardend steel, and most didn't have room to do anything.
If it was coming out again, it wouldn't be for us to fix it, it would be going back.

Eventually found an air grinding stone where the edge fit the groove of the first box perfectly.

Didn't even try the air tool, definitely wouldn't fit and too aggressive imo, so we did it by hand, slowly, carefully.

7 hours later the coupler would finally slide on, even though the groove between the bottom blue arrow and the full tooth to the right was still slightly visible.

If this voids my warranty, so be it, I'm ticked off and tired of dealing with stupidity.

I took it for a ride and it's great, too bad quality control sucks.

Lesson learned, check everything thoroughly before installing, don't rely on anyone but yourself - I know I've learned that before, dammit.

Thanks to my friend for helping me today and finding a solution.

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