Mopar Dealer Service Department - Am I Correct To Be Pissed Off???

There are 3 local-ish dealers to me. I have gotten absolutely terrible service from two. Good luck with anything you get from calling the customer care line at Fiat/Chrysler. They have no clue what dealers are doing, nor do they seem to care. Left hand doesn't not talk to the right. I've been extremely unimpressed.

Glad you got it taken care of at a reasonable price.