Mopar Dealer Service Department - Am I Correct To Be Pissed Off???

and this is why i have a garage full of tools :rolleyes: almost everyone has had this crap. 10 years ago when i bought the 87' ranger for my daughter to use for school, the cruse control keypad on the steering wheel was shot. i didn't want to screw with it and took it to the dealer. no problem there, but the serv rep tells me the tech said the front brakes are 80% gone and i should do them soon. i tell him i had just replaced the rotors and pads 12 hours earlier and maybe he should talk to his guy about it. he just shrugged his shoulders...:realcrazy: