Mopar Dealer Service Department - Am I Correct To Be Pissed Off???

Glad I'm not in that business any more. Sounds like they were out to make a quick buck. Charging a diagnostic charge is one thing. They obviously didn't do it but didn't charge you for it either. It would be interesting to see if they would have done the clip repair but charged you for the complete module. This whole thing could have happened at the service desk and a tech never saw the truck.