Mopar Dealer Service Department - Am I Correct To Be Pissed Off???

I've never (my personal experiences) had that issue with any of my Toyotas,Hondas or Subarus. I swear there is a class that the so called big three dealership guys go to that teaches you haw to treat customers like idiots and how to screw them.
Ha!
Toyota was the worst! I worked at a Toyota Dealer for about 3 weeks before I decided that was no place for me.
The Japanese put it to people hard, they just do it in a way that you walk away thinking you enjoyed it.
Parts and labor was at least 30% higher than domestics.
I would watch advisors upsell snake oil flushes, unneeded services and other crazy work.
The craziest thing I ever saw was the A/C service & flush. They sprayed this stuff all over the evap coils to make them smell good, pulled down the system, put some dye in and recharged.
That'll be $250 please!
I saw plenty of unethical things go down there.
Not as bad as the Germans, but it was rough.