Well the driver is the “face” of these shipping companies and typically catches the heat when there are problems but when it comes to damages it starts with the loaders/unloaders and how the packages or freight are/is loaded on trailers with all the others shipments. It’s likely not being damaged by the driver picking up or delivering it. It’s when it’s being (mid)handled in between by others, but most often it occurs during transport. Seemingly”blown” onto trailers comes to mind! Sure, there are rotten apple drivers with all these companies, but with cameras everywhere and YouTube you aren’t getting scenes of boxes being hurled over Gates or fences much :eek:
