Massive Kudos to Demonx2!!
So, all too often, we hear bad things about a few bad apples making buying and selling on FABO (or anywhere else for that matter) a bit of a leap of faith. I gotta' put a real LOUD shout out to Demonx2 (@Demonx2 ) for follow through. So I bought a set of valve springs from him using Paypal (I went with F&F PayPal plan b/c he had some good ratings on here). Long story short the carrier (UPS had said they delivered the products last Saturday (Nov 6, 2021) to my mailbox. Two things to note 1) my mailbox is on a fairly busy road easily 1/8th of a mile away from my front door and 2) I have standing instructions to deliver items to my "Front Door". By using these standing instructions I have to consent to what works out as a UPS no claims clause.
Nothing was at/in/around my Mailbox.
Well I was beyond P.O.'d to say the least and tried to contact UPS to file a claim but then discovered that because I "signed" the claim waiver I had no recourse. I couldn't talk to anyone because I didn't have a claim number. The perfect digital catch-22 so they dont NEED to talk to anyone.
I contacted Dave just to let him know that things seem to have gone sideways on my end and see if he had any thoughts. BTW I NEVER ONCE had doubts about Dave and him doing what he said he did. He went out of his way to contact his local office and talk to someone there. He opened the case (that I was unable to do) and said to sit tight and he'll make it right. I really just wanted to let him know, I didn't expect or really didn't WANT him to make it right whatever that meant. On the Monday after I spoke with my UPS guy (I've only been in this house for a couple of months) and have been getting VERY regular deliveries by UPS, Amazon, USPS, and FedEx during this time as I am in the middle of a fairly extensive home remodel as well as have these addictions called Mopars. Back to the UPS guy - he told me he is not the guy who delivers on Saturdays. They have someone fill on on Saturdays and to call the local office - gave me the number and asked me to follow up on this end. I was going to but couldn't read the number and needed to be headed out of town for work on on Tuesday so I never got a chance to follow up.
Friday comes around and I look on-line about the tracking number again and sure enough I saw a case was opened and somehow something that was delivered to my Mailbox last Saturday shows up as Delivered to: "Met Customer" on that Friday, Nov 11 2021. Mind you there are 5 other adults living on the property here now. Someone is always here. I think it was my son who accepted the package.
Here is the tracking report ...
Its all good now again Dave is My hero! Good, scratch that, a GREAT guy! Thanks! and many Kudos to you.
So, all too often, we hear bad things about a few bad apples making buying and selling on FABO (or anywhere else for that matter) a bit of a leap of faith. I gotta' put a real LOUD shout out to Demonx2 (@Demonx2 ) for follow through. So I bought a set of valve springs from him using Paypal (I went with F&F PayPal plan b/c he had some good ratings on here). Long story short the carrier (UPS had said they delivered the products last Saturday (Nov 6, 2021) to my mailbox. Two things to note 1) my mailbox is on a fairly busy road easily 1/8th of a mile away from my front door and 2) I have standing instructions to deliver items to my "Front Door". By using these standing instructions I have to consent to what works out as a UPS no claims clause.
Nothing was at/in/around my Mailbox.
Well I was beyond P.O.'d to say the least and tried to contact UPS to file a claim but then discovered that because I "signed" the claim waiver I had no recourse. I couldn't talk to anyone because I didn't have a claim number. The perfect digital catch-22 so they dont NEED to talk to anyone.
I contacted Dave just to let him know that things seem to have gone sideways on my end and see if he had any thoughts. BTW I NEVER ONCE had doubts about Dave and him doing what he said he did. He went out of his way to contact his local office and talk to someone there. He opened the case (that I was unable to do) and said to sit tight and he'll make it right. I really just wanted to let him know, I didn't expect or really didn't WANT him to make it right whatever that meant. On the Monday after I spoke with my UPS guy (I've only been in this house for a couple of months) and have been getting VERY regular deliveries by UPS, Amazon, USPS, and FedEx during this time as I am in the middle of a fairly extensive home remodel as well as have these addictions called Mopars. Back to the UPS guy - he told me he is not the guy who delivers on Saturdays. They have someone fill on on Saturdays and to call the local office - gave me the number and asked me to follow up on this end. I was going to but couldn't read the number and needed to be headed out of town for work on on Tuesday so I never got a chance to follow up.
Friday comes around and I look on-line about the tracking number again and sure enough I saw a case was opened and somehow something that was delivered to my Mailbox last Saturday shows up as Delivered to: "Met Customer" on that Friday, Nov 11 2021. Mind you there are 5 other adults living on the property here now. Someone is always here. I think it was my son who accepted the package.
Here is the tracking report ...
Its all good now again Dave is My hero! Good, scratch that, a GREAT guy! Thanks! and many Kudos to you.
