Yeah, that happened to me around 1989.
My extremely well cared for, fine tooth ratchet started skipping.
Took it back and they handed me a beat to death coarse tooth model.
I was young and poor, and it was my only ratchet at the time and I was in the middle of fixing something on my only car.
...so I basically had to take it, but I gave them a ration of **** about the condition of mine vs the one they were pawning off on me.
LOUDLY.
