Why people don't buy craftsman anymore

Back a few decades ago the Craftsman rachet broke, I drive 50 mi to get a new replacement, they had me a f****** kit, I they it on their floor . Never bought another thing from them, appliance, shirt, tool, nothing. Never had any SnapOn but I could always find quality tools back then.
I rather have a quality tool 75% woreout than a new POS tool.