Before bashing a business do a little research

I have been seeing it almost daily on Facebook and racing websites with guys bashing businesses over late parts or no responses. I know of three basically one man or woman shops that the owners are fighting health issues with some in terrible condition. Most of them can’t help parts delivery but if they are in the hospital fighting for their life they have bigger issues than you. Before you bash ask nicely if anyone has heard anything from ??????????
I agree, be patient, I ordered some parts from a company in New York they told me it would be 2 months. I agreed, no problem I got a lot of other things to do on my car restoration. Well, I got my items finally 9months latter. They were so back logged because of the coved. They did a great job on making my door panels and other items that I needed.