What should I do?

may be that i am a bit strict in my thoughts, BUT in my opinion, not one of those dashes looked anything like the dash he received. i feel like he should be able to get all his money back, and return shipping paid also. ALSO if this were my site? i would be rather harsh on those who have become well known for selling rather than usable parts and ban them from the selling screens, OR even from the site entirely. especially if you have several complaints on them, BUT that's just my opinion.