No kidding. Back in the 80s, I was into Corvettes. I did a cosmetic restoration on a 66 convertible and sold it to buy a rough 66 convertible with factory AC. I did a body off frame resto on that. It had been hit hard enough in the front to damage all the fiberglass from the windshield forward. So I cut off all that fiberglass (being careful to leave all necessary bonding strips intact) and put on a correct factory front end of 16 separate pieces and several bonding strips. Back then you could buy all the pieces at your local Chevy dealer except the large top piece. It was a large rectangular piece that consisted of the cowl, both top fender halves and the nose piece in front of the grill. I found a place that had a few of those factory pieces and ordered one. It came on a truck with NO, I repeat NO packaging at all. It was just a big rectangular chunk of fiberglass leaning up in the corner. Guess what, it had some minor damage. The driver was very nice, and we noted the damage. I called the company, and they apologized, and offered me a check for $50 to fix it. That was fair to me. But they did the right thing.
