Last trip to doc, my blood panel showed "something" about my liver. So I went over and endured an abdomen ultrasound. Fortunately, there was no kid in there LOL
On a side not the local medical megacorpuluse which gets bigger by the hour, I think, has "changed software." My doc had told me they would set up a referral, and have them call me. They didn't. So I called the doc the other day, and she transferred me to "the outfit." Buy HELL!!! I have no idea who ore where I was transferred to!!! So I asked this gal, "who and what and where are you?" It turns out it's at "700 W Ironwood Drive," in CDA. Well this is a pretty damn large building and there is DARN little on the outside to guide you. So I tried to get her to tell me more and she's all "well I gave you the address." I finally told her "you work there you tell me where you go when you go to work." Lord, give me a crowbar!!!
So I GET there at 8AM, and "we have no record of this." I showed her my written notes, including the phone number the gal gave me, and darned if she didn't get busy and rustle me up some time in the sonar room.
This sounds like my every experience with those folks.
They suggest a referral, I say OK. Wait a week, no call. Call the doc again, get told the place he's referred me can't make the referral into an appointment and I should call them direct.
I call them direct, get told that in order to be scheduled any sooner than next year I should get a referral but they're happy to book me for 14 months out.
Call back about a referral.
Doc says call them direct, I say hold on. Conference in the place he wants to refer me. Let them talk, it gets scheduled for 2 weeks out.
I get there, they can't figure out my insurance. My doc figured it out, and supposedly these folks all work under the same umbrella. Ugh. After the appt, they have the insurance fiugrd out but want the full specialist copay. But that only applies without a referral.
Get told I had no referral - same thing, grab my notes and drop names dates and times. Get told they still can't do anything different. So I pay the full rate, contact my insurance and give them the details.
Two weeks later I get a partial refund, then charged the normal copay - which I've now paid twice. Then another 4 days later they refund the rest of the original charge.
Three months, six phone calls, two doctors visits just for someone to poke the back of my throat and say "yeah, that's strange, but chances are it won't kill you but the surgery could." which is exactly what Wikipedia said.
