in today episode of "what is that smell"

I owned a smash repairs business and one day a lady came in with a Toyota Tarago and was hysterical. When she calmed down she said she was taking her kitten to the vet and it got loose and climbed under the dash. Well we had to pull half the dash apart to retreve that cat. She was so gratefull with us and asked how much she owed us. I said no charge as how could I write a invoice for remove cat from dash.