Stop in for a cup of coffee

I could use a toddy…
Been a frustrating day. Trying to get this sorted out with apple, and they keep dropping the conversation. Then we start over. One said they have a copy of the conversation yet we start over. I would like to have the 990 songs in my phone.
The music i loaded from cd’s seems to be the issue. But im sure i didnt load 600 songs. 300 is a reach.