Age of "new" tires

Well, I went back and ask them about it. The supervisor said that all the 'new' tires they get now are 2-3, or even 4 years old. He cited covid-related issues, which seems to be the default excuse for all poor service these days. Who knows, maybe that's just me. When I asked him if he thought that was okay, he said yes. He said the law allows them to sell tires up to 5 years old as 'new.'

He offered to replace them with another set, but couldn't guarantee they'd be any newer and said the best he could do is give me a $40 refund, which is what they apparently charge for labor.

On another note, I had them check one tire that I noticed didn't have any balance weights on it. I asked them about it when they installed the tires last week because I saw them struggling with the balance machine on that one. At the time they told me the tire zeroed out and didn't require any weight. Well, low and behold, it needed a couple. When I asked them about it, they said it must've fallen off on the highway. :BangHead:

Needless to say, they lost a loyal customer.