They walk among us

I once bought a small handheld video game system online. They shipped me a case of them by accident. I called them and explained that I neither wanted nor needed 49 extra video game systems and they told me they would happily refund me for the 49, but I would have to pay return shipping. It took 30 minutes and two supervisors to explain their ~$1,200 mistake to them. Finally found one who was thankful and sent me a FedEx label. But if they make it this hard to be honest, then people are going to stop doing it.