SOTP address (State Of The Parts ). oil filters

The "crimps" are there to hold the rubber gasket in place during shipping and installation- but if the gasket isn't seated properly or is forced out of position when the crimping process takes place, it's gonna be an issue as your buddy found out. I'd closely inspect the new one before accepting it, and take the old one along to show them when they ask you why. Heck, take the old style along, too; just to show them what you expected to get when you shelled out your hard-earned coin.