When I spoke with the customer service fella, I said to him “I wish I could send you pictures of this debacle of shame!”
He said “Just hold on a second, I’ll get MY manager.”
So she got on the phone and I repeated myself. She asked if it was OK to send me a text for pictures and I was like “OH heck yea!”
Fellas, I did not move one or even touch 1 item before I sent a picture over. What you see is what Summit got the moment I opened up the box.
She was honestly freaking out saying “You gotta be kidding me, this is - and then she could not make a full sentence because she was honestly floored. You can tell these things when it happens live.
She made it right and is sending me out a new (2nd) package of lifters. This time, out of Ohio!
What the hell is going on in Texas? Is there something I’m missing that’s going on in the state or is it they hired a bunch or dunces? Even so, Texans are a staunch and proud bunch. I don’t like to cast stones as a general to a in general bunch. I’m not interested in making enemies. Especially Texans! But there was no pride in their packing twice. Not even a care or concern. Because it was obvious.
Makes me wonder if there trying to “Stick it” to Summit.
