A visit to Stephen's Performance

Well, I'll say it. I don't like Ted. I think he's a jerk. I've called a few times in the past and spoke TO HIM and he always acted like he'd rather be doing anything else in the whole wide world than futzing around with customers on the phone. I've read things like this on many forums about them, too, so I cut them no slack at all. Screw them.
Keep in mind that people have the ability to greatly improve their attitude and friendliness when it is to their benefit to do so($$$).