Anyone local to me capable of correcting errors on a 904 race build

here is a picture of my call timer , It starts as soon as I dial the phone and I held for a large portion of the call , just how much yelling could I do in 30 seconds ?

The other picture shows just how close my CSR's sit to my office and I'm not about to let them hear me "yell" at anyone, we keep office very quiet intentionally.

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