Is something up at Scat?

Trying to build a 408 and can't seem to get anything going. My block has been at the machine shop for 1 month and so far nothing has been done. I stopped in 2 weeks ago and asked about the progress, and nothing. They blamed this on Scat and said that Scat wasn't responding. 2 weeks later I stopped in and again they blamed Scat again. I gave them a WTF or two and asked if they were too busy for me. Is something up with Scat, or do I need to find a new machine shop?
Are you set on using Scat parts? If not, I might suggest as has @PROSTOCKTOM , Molnar parts. In my 408 built in 2015, K1 was used, these are top shelf parts. Scat I beam rods with Chevy Journals, and Diamond piston. A quick look around and it seems these parts might be available, plus it gives you a lighter wrist pin. As @pittsburghracer stated, collect your parts yourself and bring to a competent shop. You save the markup this way also.