Is something up at Scat?

Trying to build a 408 and can't seem to get anything going. My block has been at the machine shop for 1 month and so far nothing has been done. I stopped in 2 weeks ago and asked about the progress, and nothing. They blamed this on Scat and said that Scat wasn't responding. 2 weeks later I stopped in and again they blamed Scat again. I gave them a WTF or two and asked if they were too busy for me. Is something up with Scat, or do I need to find a new machine shop?
Sorry just seen this thread.. Summit as always has the best prices and availability was a little ways out last year... So I just called Scat And ask them about availability and the parts for my kit, And they said they're only waiting on Rods And they had the material, they just needed somebody to make them or have time...
I ordered my own rotating assembly so I don't have to pay the machine shop, mark up.. I just have the machine shop assembled the bottom end and take it from there..
My advice would be to get the part number for the rotating assembly and call Scat and get it from the horse's mouth.