Usually you get what you paid for. How much is the AAA annual fee? In your paperwork does it indicate how long you should wait?
If AAA have a bunch of tow trucks sitting idle on the side of roads waiting for a call, your fees are going to be higher. How much more are you willing to pay not to wait 3+hrs?
I believe there is a gap between what you think is a reasonable time vs what AAA thinks relative to the price being paid.
