So, the last time I called for a tow, I was literally 1min. away from My driveway, left axle on the '96 Gr.Caravan snapped under the clamped-on rubber damper as moisture crept in & rust did the rest. Over 2hrs. later, they arrive. Could've walked up the hill, got the wrecker, came down & drug it back Myself then jumped in the car & drove to work over 1/2hr. away in that time. OK, they don't get much per call, I know......so they fit 'em in around real paying gigs. If it weren't a sling&hook set-up, I would've, but no......I pay Premier membership fees so I let them bring the rollback.
Tonight, I believe the starter finally gave it up at 220K+ in the '06 'rolla, and far enough from Home I ain't walkin' no hows. I get told, "should be picked up by 3hrs. from now", WTF it's after 11PM.... an hour later, tow guy calls, confirms My info then tells Me "I'm the only one runnin' in Pgh., I can only take Ya' 20 miles, I'm slammed with tows right now.....so We're going to find an alternate tow". 40mins. later an operator says the same thing, another 1/2hr later tells Me NOBODY in a 75mile radius can take the call.....and is it OK if it is picked up in the AM....I said "What does that mean to Me right now!?!? I'm stuck ~50miles from Home!!" She said, 'You're certainly welcome to get a tow Yourself & submit it for reimbursement", .....You've got to be F*#king kidding Me........
That's the end of that Bullshit, never again,....... waste of money. If You have loved one's, don't count on this S#!T-Show to be there for them, WTF.........
Oh, operator on last 2 calls heavy Hispanic accent I could hardly understand & the phone She was on cut out for half the "conversation"..... Negative 5-stars
