AAA SUX!!!!

Killer6 said
Not discussing talking to agents here, talking being stranded at 2AM & none of the tow services will take the call, You're F#*ked 'til the morning sun..sleep in Your car?
The real problem is the tow companies have the option to just say no, they can decline the call, and that's it.
Dude, "My region" probably has as many F'n towing garages as pizza shops, and that's sayin' somethin' cause Yinzers luvs Their pizza n'at....they're too busy cashing in on the lot tow-away rackets, with tiny-yet-legal signs on an inconspicuous pole, waiting for You to show & pay to get Your car out of the pound.
I haven't been dissatisfied with them 'til this incident, it was unacceptable. The 2hr. wait for the van tow in My area wasn't fun, but expected, I had no problem with that other than frustrated the axle snapped so close-yet-so far from My house.
As for service expectations/$$$$, AAA is huge in "My region", & I'm 100% certain there is plenty of subscription saturation per population. I wouldn't care if it cost more if it would guarantee this wouldn't occur, but "Premier" is good for a 300mi. Tow, unless nobody within 75 miles will take the call at 2AM.... which in "My region" extends all the way into West Virginia & Ohio, both on the W border, & WV on the S border....N-O-B-O-D-Y
Have a good one Dude....

Right, but this whole thread is about you whining about how “AAA sux”, and roadside towing is only a small part of what they do.

But you’re proving yourself wrong with your own story. If none of the tow company’s will take your call, how is that AAA’s fault? They contract with the tow companies in most places, they’re not necessarily the tow company. So they’re stuck with the tow company’s response time, and that isn’t the same all the time. It depends on the time of day, the day of the week, and just random luck with how many tows have gone out in that last hour. And if you can’t get a tow on your own then AAA is still providing a better service getting you a tow in 3 hours than you could do by yourself aren’t they?

And I’m sure you understand that at 2 am a significant number of the tow trucks will be on call, not staffed, because there aren’t a crap load of cars out on the roads at 2am compared to say rush hour.

I think the biggest problem here is just your expectation not matching reality. At 2am a broken down car that’s not blocking traffic just isn’t an emergency, regardless of how inconvenient it might be for you. Getting any kind of service at 2am for a non-emergency is gonna take some time. Even some real emergencies are going to take longer to get a response at 2am just because of on-call response delays. Just how things work, the world doesn’t wait at your beck and call just because you pay an extra $14.17 a month.