New Upper A Arm Troubles

Don't have time ti read but maybe something in this post?
Tubular upper arms-I feel lucky tonight

So you didn't bother to read it, and you posted a link to a UCA failure of a UCA made by a COMPLETELY DIFFERENT COMPANY.

That thread is not relevant in any way to this one, and will only further muddy the waters. The UCA in this thread is made by Firm Feel, which is a great company that has been supporting the Mopar hobby for decades. The company in the other thread went out of business because of its crappy production and welds.

The reason the bushings don’t align is the tubes are turned and welded to the ball joint end crooked and that makes the geometry of this arm different than the other. I know it bolts on to the car with two bolts, but their other arm is flat and the bushings align perfectly, so if that’s not right then what is wrong. In the current form, there is no amount of creativity that is in this, just incorrectly welded together. I don’t even have to try fitting it to the car because it’s a waste of time an effort since I know it won’t fit and align the car. The car is drivable with factory arms on it right now, just not much castor, so I am not disrupting that when I know something is not going to work. I have been working on cars and equipment my entire life and consulted several local friends that have rebuilt several Mopars over the years, and we all agreed that this arm is not usable.

The dismissive attitudes I got on the phone from all of them got me upset. They start sentences with “I’m not arguing, but that came off a jig so it’s fine.” I don’t dispute it came off a jig, but somethings wrong with the jig if it did. And they have all these excuses why they couldn’t just replace the defective part in less than 2-3 months… not to mention flat out calling me ignorant.

I agree, that UCA is not to spec. That doesn't necessarily mean their jig is wrong though, it may have warped during welding or even been bent afterward. Jigs are not foolproof, and it depends on how the jig is set up.


Again, as I already said, this is not a company that makes thousands of UCA's. Hell they may not even make hundreds in any given year. They do small batch runs, and it sounds like they're having that done by someone else. Which means, if they don't currently have any on the shelf, they don't have any to send you until the next production run. If they're not doing the production runs themselves, then the availability of the fabricator they use would determine the production schedule. So quite frankly your attitude about the speed of replacement is misguided. Does it suck that they can't send a new one tomorrow? Absolutely. But that's not how things work all the time, and quite frankly some of the low production parts being out of stock for a few months has never been uncommon, this isn't a new thing.

As for the rest of it, I don't know how you approached this. I've been dealing with Firm Feel since 2008 and I have never had a single negative experience. Even just a couple months ago they shipped me a new bracket for their pitman arm bearing reinforcement kit. They had some brackets go out that were incorrect, there was another member here that posted it and they made a new run of brackets and sent them out free of charge. I sent an email and they had a bracket out to me as soon as it was produced, which was a couple months. I didn't even buy the part direct from them (which I told them), I bought it from another FABO member. I recently spent quite awhile talking to Frank about upgrading the torsion bars on my Duster, we went over all kinds of specs and hex offsets and he even helped me figure out that a set of Mopar Performance 1.14" bars I bought actually had the wrong hex offset on them.


Why don't you out the f'ing company so others here and other places don't have the same f'ing problem???????????????

It is clearly a Firm Feel UCA, and I seriously doubt this is a widespread issue.

i hate to be that guy, but are you sure you're doing it right?

arm1

That arm is bent.

Looks to me that if on one side the bushings align, and on the other side, they don't, one of the two wasn't made to specs. Do factory ones align? Since they don't use one common through bolt, I frankly never checked in the past.

The bushings should be aligned


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