Give me an education about this "PIRATE SHIP" method that has been discussed here.

CudaChick1968 said

Maybe a couple decades working for law firms helped. Your blatantly hostile honesty can sometimes bring positive results when adverse things happen, but good documentation and and a lot of tact work for me. Here's what I said about shipping a manifold recently, and my own claim filing horror stories. Both customers were VERY well compensated and made completely whole.

shipping a manifold

Click to expand...

When I worked for the Post Office, it was never the clerks or even the management at the particular Post Office that would do this.
It always came from higher up.
I do know that the 1st mention of an attorney and we were to end all communication. Let the attorneys sort it out.
I always thought it was a bullshit thing to do to person who thought they would be covered if there was a problem.
Having said that, I can't tell you how many times I saw someone stick something straight into a box and ship it. No packaging, bubble wrap, nothing. People seem to have this vision of their package being gently carried every step of the way. Those packages fall off a conveyor into a sorting machine and everything behind it falls on top of it. I've see hundreds of smashed boxes show up in the morning from the plant. All easy to prevent if the shipper would have packed their boxes better. In the end, we're the face the receiver sees at the end, so guess who got all of the grief for it.