Tracking USPS Signature Delivery mail- WTF???

Recently I have noticed that USPS tracking just says something like "departed the facility on it's way to the next facility". They have quit including actual location information on their tracking pages. I have had to pay fines because USPS took 3 months to get government documents to me, received just address labels in a plastic bag with a "Were sorry" sticker and empty boxes. I'm old and retired now but I guess they must all have Harvard educations!