Any service managers or ex service mangers?

As a former shop Forman and service manager at a Dodge dealership in the late 80’s and early 90’s we did a weekly production incentive of $100.00 to the top producing shop mechanic.

It’s been awhile and time fades all the facts and details but it went to this effect.

We were a flat rate shop and the bonus was paid out on your total paid labor hours so it was level for all pay grades in the shop. The lube kid could mop up doing rotate and oil change with some upsell stuff like transmission service and such.

For In process work such as a transmission or engine rebuild or repair we would “credit” the time percentage wise to the mechanic. So say the job is a 20 hour flat rate job done 3/4 of the way through you would get 15 hours of the task.

We tried cash at the start but that causes a payroll issue of taxing the money, in the end we came up with a fake 100 dollar bill with Lee Iacocca’s face on it and hand that out weekly. We ran this for a few years, I don’t recall the end result but $100 dollar bill was pretty good at that time.

I still have one hanging in the back of my toolbox.

Cliff Ramsdell
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Good program but not fair at all for the electrical guy or the fellow that does a lot of warranty work. Warranty doesn't pay much. Pinched wires, and squeaks and rattles even pay less.