Any service managers or ex service mangers?

The *****’n goes up
the come backs go up, next thing nobody’s happy.
I have a friend that would give bonuses based on gross sales for the year at Christmas time, one year he heard so much complaining he just quit that was it no more. I’ve got another friend that gives bonuses based on seniority and profit sharing, to me It seems expensive but his guys have been with him a long time.