I go in for tire repair and the man asks about my windshield wipers....?

We had seasonal promotions, We paid 5% TBA (tire/batteries/accessories) to the front end dudes, at quarterly staff meetings they would be reminded to be aware of folks seasonal needs.
An awful lot of people were extremely pleased to have someone check oil, fluids, tire presures etc.
One of the easy sells were wiper blades cuz everyone were usually shitty. Especially ladies vehicles, go figure.
Obviously that our full service pumps.
Lube and oil folks, same thing .
Just the old way of doing things.
Can't remember the last time someone asked to check under the hood.