As the main purchaser for the company I work for, I can honestly say that Fed Ex in Memphis is the worst hub in the world with the exception of maybe Belgium. Those two are headaches for sure. They "lost" one of my shipments to Tennessee, that was between me and Memphis. After calling several times over a month or so and getting passed off to several people who could barely speak English, I filed a claim for $5k and it shipped on to Knoxville with 3 or 4 hours. Funny how it magically appeared all of a sudden. Of course it was destroyed by them and was nothing more than spare parts in the end.
